Community-focused project manager skilled in people operations, strategic communications, and process optimization. Dedicated to diversity and inclusion, with a proven record of enhancing stakeholder engagement. Current Project Management Professional (PMP) certification candidate, certified in Google Project Management. Based in the Northern Virginia area.

Kabbage Companies / Knowledge Road LLC  | Remote, New York City, NY

SR. EXECUTIVE ASSISTANT TO THE CEO (03/2024 – 05/2025) 

• Advised the executive team on organizational and team development, supporting strategic direction and business goals.

• Lead cost-saving initiatives, identifying $22K+ in annual savings and streamlining tech systems and expense workflows.

• Managed logistics for high-visibility meetings and events, including vendor coordination and expense reconciliation.

• Restructured and updated a database of 1,500+ high-profile contacts for Salesforce migration, enhancing data integrity.

• Oversaw strategic development projects, onboarding and supervising of team members while fostering collaboration.
  
  

Cailan Ventures LLC  | Remote, San Francisco, CA

OPERATIONS MANAGER (02/2022 – 03/2024) 

• Streamlined project and database systems using ClickUp, Asana, and Google Workplace for the company and clients.

• Spearheaded fundraising campaigns for clients, surpassing a $20,000 crowdfunding campaign goal in 14 days.

• Enhanced user experience as web administrator for multiple client websites on WordPress, Squarespace, and Shopify.

• Designed and wrote client newsletters with BeePro, Constant Contact, and Klaviyo, improving their online presence.

• Created and maintained essential founding and knowledge management documents while providing training and support.
  
  

George Mason University | Remote, Fairfax, VA 

PROGRAM COORDINATOR, DEI (02/2021 – 02/2023)

• Implemented a $5 million diversity and inclusion (DEI) strategic budget, aligning with executive vision and campus needs.

• Founded impactful website and newsletter communications for the DEI Office, reaching over 50,000 campus stakeholders.

• Managed program calendars, Zoom meetings, and other virtual events such as a hybrid conference with 250+ attendees.

• Established complex network of MS Teams and SharePoint file systems, creating detailed resources and project plans.

• Onboarded and trained over 50 team members, also joining the hiring committee for four diversity leadership positions.
  
  

Bui Consulting LLC | Reston, VA

PROJECT MANAGER (09/2017 – 12/2020) 

• Developed inclusive communications and web marketing materials, boosting engagement and visibility to drive results.

• Improved information systems and data processes, benefiting areas such as finance, operations, and communications.

• Advised executive-level clients on people operations best practices to increase employee retention and engagement.
  
  

Amphora Group LLC  | Herndon, VA 

OPERATIONS COORDINATOR (06/2016 – 03/2017)

• Adhered to style guides when creating graphic designs, proposals, collateral, and print materials using Adobe InDesign.

• Streamlined data entry for 2000 stock items, optimizing FoodTrak inventory management for recipes and purchase orders.

• Oversaw event logistics, vendor coordination, and on-site execution for weddings,  trade shows, and other private events.
  
  

Big Al’s Inc. | Blacksburg, VA

COMMUNICATIONS COORDINATOR (01/2015 – 06/2016)

• Led a brand development project, including a complete overhaul of logos, graphics, menus, and the company website.

• Managed customer service communications and structured special events with professionalism, enhancing satisfaction.

• Boosted Twitter and Instagram engagement by 150% using Hootsuite to schedule posts and improve online presence.

George Mason University | Fairfax, VA

• Business Management, B.S. (Graduated) | Dean's List

Virginia Tech | Blacksburg, VA

• Business Information Technology Major

Google | Remote 

• Project Management Certification (12/2023)

Northern Virginia Community College | Annandale, VA

• Web Development & Design Certificate (06/2016)

• Strategic Communications

• People Operations

• Cross-Functional Teams

• Digital Marketing

• Event Management

• Process Improvement

• Stakeholder Management

• Diversity & Inclusion

• Budgeting & Fundraising

• Talent Acquisition

• Data & File Management

• Copywriting

• Print Production

• Intermediate Spanish

• Intermediate Coding: HTML, CSS, XML, VBA, VB, C#

Office Administration

• Microsoft Office

  • (Word, Excel, PowerPoint, Visio, Outlook, Publisher, Access, OneNote)

• QuickBooks

• Salesforce

• Qualtrics

• Fellow

• Evernote

• Doodle

• Calendly

Project Management

• Asana

• ClickUp

• Smartsheet

• Microsoft Planner

• Notion

• AirTable

Team Collaboration

• Zoom

• WebEx

• Slack

• Google Workspace

• MS Teams & SharePoint

Web Development & Administration

• Webflow

• WordPress

• Squarespace

• Shopify

• Drupal

• Adobe Dreamweaver

• Google Sites

Creative & Social Media

• Adobe Creative Cloud

  • (Photoshop, Illustrator, InDesign, Acrobat) 

• Canva

• Hootsuite

• TikTok Seller

Email Marketing

• Emma

• Constant Contact

• Klaviyo

• MailChimp

• Bee Pro

Other Tools

• ZoomInfo

• Luma

• Whova

• Ellucian Banner

• Blackboard

AAPI Cocktail Week | Washington, DC 

• Events Planning Team (5/2025 – present)

Viet Place Collective | Falls Church, VA 

• Volunteer (6/2024 – present)

Vietnam Society | Washington, DC 

• Outreach and VIP Support Leader (1/2024 – present)

Project Management Institute | Washington, DC

• DC Chapter Member (09/2023 – present)

Vietnamese Leaders Forum | San Francisco, CA

• Community Manager (06/2022 – present)

Society for Human Resource Management | Alexandria, VA

• NOVA Chapter Member (2021 – 2023)

Reston Association | Reston, VA

• Volunteer Reston Member (09/2017 – present)

Volunteer Fairfax | Fairfax, VA

• Volunteers for Change Member (09/2007 – present)